revolutionSCREEN · Knowledge base

Guide

With the GuideAPP, a display becomes part of a tour: whoever guides a visitor group through the premises switches the matching content onto the display at each station — with a single tap on their phone, without searching in the admin area. Everything is controlled from the revolutionSCREEN app; the GuideAPP is the part that runs on the display.

Purpose

A tour is a prepared sequence of stations. Each station links a display with its content — slides from the media library, a ready-made Playlist, a Layout or an app. The preparation is done once at your desk; on the move, one tap per station remains. Between stations, the displays return to their normal content.

Typical uses: factory tours, open days, customer visits, apprentice walkthroughs, investor appointments — each with its own content and, if needed, in several languages.

Requirements

  • An active revolutionSCREEN subscription with at least one display
  • The revolutionSCREEN app on the guide's phone (iOS or Android), signed in with the tenant's account
  • For each display where slides are to be paged through: an instance of the GuideAPP (see next section)
  • Network connection on the phone and on the display — the control commands are tiny, but without a network nothing can be switched

Setting up the GuideAPP

The app is installed like any other application from the Appstore and assigned to a display.

Appstore in my.rstv.app: the app „GuideAPP" under „Kürzlich hinzugefügt" (Recently added)
Appstore in my.rstv.app: the app „GuideAPP" under „Kürzlich hinzugefügt" (Recently added)

After installation, the app directly offers to create an instance. An instance corresponds to one tour route.

After installation: create „Neue Instanz" (New instance)
After installation: create „Neue Instanz" (New instance)

In the instance, the display on which the tour is to run is assigned. The preview then shows „Bereit für die Präsentation" (Ready for the presentation) — the display is waiting for the guide.

Instance „Route 1": assign display and save
Instance „Route 1": assign display and save
Tip for assignment

Include the display code in the name of the instance (e.g. Route 1 · 4ai7i1). The revolutionSCREEN app then identifies the instance unambiguously, even if several routes exist. You can find the code in the app at the respective display.

It also works without an instance — with one limitation

A display without a GuideAPP instance can still be included in a tour: via direct assignment (see below). The Player then shows the Playlist, Layout or app itself — only paging through is not possible at this station.

Creating a tour

In the revolutionSCREEN app, open the tours section on the overview.

App overview: entry point „Führungen" (Tours)
App overview: entry point „Führungen" (Tours)

The first time, the list is empty — create new tour starts the setup. Then assign a name and language.

No tour yet: „Neue Führung anlegen" (Create new tour)
No tour yet: „Neue Führung anlegen" (Create new tour)

Next, you select the display for the first station. The list shows for each display whether it is ready (GuideAPP present, slides pageable) or only allows direct assignment.

Display selection marked „bereit" (ready) or „nur Direktzuweisung" (direct assignment only)
Display selection marked „bereit" (ready) or „nur Direktzuweisung" (direct assignment only)

Then you determine the content: tap individual media (the order of the taps is the slide order), a ready-made Playlist, a Layout or an app.

Choose the station content: media, playlists, apps or layouts
Choose the station content: media, playlists, apps or layouts

Before saving, you set how the station runs, and optionally add a title, speaker notes and fallback time.

Save the station: display type, title, speaker notes and fallback time
Save the station: display type, title, speaker notes and fallback time

All stations are then listed in the editor. Here you can change the order, remove stations and add more.

Editor: sort stations, remove them, add more
Editor: sort stations, remove them, add more

The speaker notes appear only on the guide's phone, never on the display. The fallback time determines how long the last slide remains after moving on, before the display returns to its normal content — „sofort" (immediately) or after 2, 5 or 10 minutes.

Running a tour

Before the first display, open the tour and press start station.

Station before starting: display, speaker notes and fallback time
Station before starting: display, speaker notes and fallback time

After that, you control the slides from your phone: next pages forward, the thumbnail bar allows jumps. Continue to the next station releases the display and opens the next station — its display has already been pre-warmed in the background and shows an idle image in the meantime.

Running station: preview, paging and jumping to a slide
Running station: preview, paging and jumping to a slide
  • Führung beenden resets all involved displays to their normal content.
  • The overview shows all tours of the tenant with station count and language.
Overview of all tours of a tenant
Overview of all tours of a tenant
Two groups at the same time

The same tour can be run by two guides in a staggered manner. If a display is currently in use by another group, the app reports this and lets you choose between warten (wait) and übernehmen (take over). The display's original content is retained as a fallback value.

Direct assignment: apps and layouts

Besides paging, a station can also assign content directly. The display then shows the Playlist, Layout or app just as the Player does anyway. For apps and layouts this is the only way — they cannot be paged through as individual slides.

When saving a station, the app therefore asks: Folien (slides — you page by hand) or Direkt zuweisen (assign directly — the Player plays itself). For apps and layouts, direct assignment is preselected.

If something gets stuck

If a tour breaks off — empty battery, closed app, network loss — a display can get stuck in the presentation. The Alle Displays zurückstellen (reset all displays) button in the "Führungen" area brings such displays back to their normal content. Tours currently running for another group are not affected.

Multilingual tours

For a second language, create a separate tour (e.g. "Werksführung DE" and "Werksführung EN") and select the appropriate content there. The station sequence can remain identical; today the language serves as a label in the overview.

Good to know

  • Tours are stored per tenant — after switching account you see the tours of the new tenant.
  • The phone's screen stays awake during a running tour.
  • A display's normal Playlist is not changed; it continues after the station.
  • In halls with weak reception, it pays off to favor displays with good WiFi coverage during planning.
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