revolutionSCREEN · Knowledge base

Outlook

Outlook APP

Customer greeting with one click from your calendar

With the Outlook Calendar app, you can embed your Outlook calendar. Various templates are available to display your upcoming or individual calendar entries.



What you need

  • active Outlook M365 account 
  • the corresponding password
  • possibly support from your administrator

Setup

You have several options for displaying the customer greeting or showing elements from Outlook. You can also share the calendar with other users so they too can access the calendar entries.

  • Direct entry in the calendar
  • Via sending an appointment in Outlook

Invite multiple users to manage the entries

Log in to the Outlook calendar and click the “Teilen” (Share) button. Enter the desired email address in the pop-up field and select the appropriate permissions.

The invitee receives a request in their inbox to accept the calendar. Once this has been confirmed, the invitee is able to manage the calendar.

Option 1: Add an entry directly in the calendar

Enter your desired text in the subject field and configure the appointment. In the “Notizen” (Notes) field you can add individual text.

Scenario 1

You share the calendar with other companies in the building. Make sure the respective company name is in the subject and, for example, the customer greeting and where they should report to is in the notes field.

Scenario 2

You use the calendar for your company. For example, you can enter the name of the customer being greeted in the “Betreff” (Subject) field and, if applicable, indicate in the notes field which employee will greet the customer (example text: Mr. Müller welcomes you on the 2nd floor).

Option 2: Add an entry directly via appointment

Click “neuer Termin” (new appointment) in your Outlook calendar and select the “Outlookkalender des Displays” (Outlook calendar of the display). Fill in the desired data as described above.

Configuration in the Outlook APP

After you have installed the Outlook APP in revolutionSCREEN and created a new instance, you can first authenticate yourself via the “loggin” button so that your desired calendar is displayed.


Once everything works, various fields are available for personalizing the customer greeting.

Publish

As a final step, you publish the Outlook instance to your Playlist, Layout, or directly to your Screen.

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